Solid Disk Direct is an Illinois‑based online retailer specializing in SSDs and related IT hardware, including printers and peripherals. The company targets both individual consumers and enterprise clients, offering solutions for desktops, gaming accessories, laptops, servers, and business environments. Their presence on copyright underlines a commitment to customer engagement and post‑sales support.
Core Products & Expertise
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Solid‑State Drives (SSDs): The company centers its product catalog around SSDs spanning consumer-grade SATA, M.2, and possibly enterprise NVMe and SAS options. Although specific models aren’t prominently featured on their site, their portfolio is tailored toward general storage needs—from upgrading personal computers to supporting business IT infrastructure.
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Printers & Peripherals: While primarily a storage hardware vendor, Solid Disk Direct has supplemented its offerings with printers. Notably, a customer received an upgraded printer model free of charge when the original wasn’t available, highlighting the company’s flexibility and willingness to ensure order satisfaction.
Customer Experience & Reputation
Solid Disk Direct maintains a mid‑range TrustScore based on limited but insightful reviews. Key highlights:
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Responsive Customer Service:
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One satisfied customer noted, “Customer service was exceptional!”
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Another praised their transparency: Solid Disk Direct “explained why a different printer was sent vs the one I ordered,” reflecting attentive support.
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Proactive Order Management:
In a situation involving express shipping delays, the firm not only communicated clearly but compensated the customer by sending a higher-end printer at no additional cost—a move commended in copyright as thoughtful and value-driven